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Data Protection & Security

General information
Your data security is essential to us. Atelier 16 not only ensures that we comply with Armenian data protection law but we also run the extra mile to make sure our customers feel comfortable about entrusting our personal data online. For this reason we handle your personal data with utmost care and respect.

We store customer-specific data necessary to process your order, to respond to your enquiries and to send you our e-mail newsletter if you subscribed to it.

To process your order we require your full name, your billing and shipping addresses, a telephone number to contact you in case of delivery problems and your e-mail address. We only provide this data to those third-party companies which are necessary to deliver your order to your doorstep. For example, our shipping partners need to receive your shipping address and our payment service provider requires your billing address and credit card data to process your payment.

For this purpose we transmit customer data (name, address and if applicable date of birth) to the aforementioned credit rating companies. These companies use the data for address verification purposes and identify checks for other companies as well as for scoring applications. Scoring assesses probability values for a certain future conduct based on mathematical-statistical processes and uses the provided data accordingly.
Data security
Using the SSL (Secure Socket Layer) protocol, your data is encrypted and then transmitted to our secure server. Our server is protected by a Firewall. We do not store any credit card details and bank account information. Such payment details are exclusively stored on the secure server of our payment service provider, [Atelier 16 credit card processing bank]

Atelier 16 has a 256-Bit SSL certificate that uses the secure SSL data transfer method to process customer data. For more information about our SSL certificate, call up the details regarding the security settings in your browser.

Your session will automatically switch to a secure mode as soon as you proceed to checkout after having reviewed your shopping bag. All data will be transferred in an encrypted fashion. Furthermore, your session will switch to secure mode as soon as you log in to your account. Your credit card information will not be saved.
Social media
The Atelier 16 website can easily be shared on Facebook, Pinterest, Instagram and Twitter. Our implemented solution strongly protects your data privacy. Our social sharing-buttons contain only static links to the social networks. You will be forwarded to the social network in a separate browser window.

The social networks can therefore only obtain data from you, when you have pressed a sharing button. If you are a logged-in Facebook user and you click on the sharing button, then this information will be transmitted to your Facebook profile.